How to Factory Reset HTC First

Performing Factory Reset on HTC First

Factory or Hard (Full) Reset:

It may be necessary to perform a reset if your device fails to respond when buttons are pressed or the screen is tapped.

Warning: 

This will erase all your personal information, any contacts stored on your device and any programs that have been installed. You should only perform a clean boot when all other options have failed to restore your device to an operational state.

Factory Reset Via Device Buttons:

1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.