How to Hard Reset Alcatel OneTouch 993D

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Performing Factory Reset Alcatel OneTouch 993D

Factory or Hard (Full) Reset:

It may be necessary to perform a reset if your device fails to respond when buttons are pressed or the screen is tapped.

Warning: 
This will erase all your personal information, any contacts stored on your device and any programs that have been installed. You should only perform a clean boot when all other options have failed to restore your device to an operational state.

Important Instructions:

  • If you have an external memory in your device, you must remove it to avoid losing your important data, since the process of hard reset will erase all content in its path.
  • As the internal memory can not be removed, I suggest you make a complete backup of your important files, because the hard reset will delete all data types or existing files.
Make sure you have the device charged up to 70%.
 
Hard Reset Via Mobile Keys:

  • Turn Off your device.
  • Press and hold Volume Up + Power key for few seconds.
  • Release the Power key and keep holding the Volume Up button when Android logo appears on the screen.
  • You will see the reset menu on the screen.
  • Choose "Yes" option in order to delete all user data.
  • Wait for completing the process.
  • Done!.
 Hard Reset Via Phone Settings:

  • Turn on your phone.
  • Go to Settings and then to Backup&Reset (Privacy).
  • Tap Factory Data Reset > Reset Phone and choose Erase Everything in order to delete all user data.
  • Done!.

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